Manual page

Samsung SCX-6345N User Manual (ver.3.00)
11.11
<Troubleshooting>
Jam in Tray 2
Paper has jammed
in the feeding area
of the tray.
Clear the jam.
(Page 11.2 and
page 11.3)
Jam in Tray 3
Jam in Tray 4
LSU Hsync Error
A problem has
occurred in the LSU
(Laser Scanning
Unit).
Unplug the power
cord and plug it back
inches. If the problem
persists, please call
for service.
LSU Motor Error
Main motor failure
There is a problem
in the motor unit.
Unplug the power
cord and plug it back
in. If the problem still
persists, please call
for service.
MCB to DADF
Communications
Fault
The communication
error has occurred.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
MCB to NIC
Communications
Fault
MCB to Tray 2
Communications
Fault
MCB to Tray 3
Communications
Fault
MCB to Tray 4
Communications
Fault
MCB Watchdog
Detects Software
Failure
MCB software is not
responding.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Memory Failure
Memory access
failed.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Network cable is
disconnected
The network cable is
disconnected.
Connect the network
cable properly.
Network card is
not installed
The network card
does not work
properly.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Message
Meaning
Suggested solutions
Non Genuine
Drum, Replace
Drum
The drum cartridge
installed is not a
genuine cartridge.
This message
appears when you
selected Continue
at Non Genuine
Drum, Replace
Drum
prompt.
Install the Samsung-
genuine drum
cartridge.
Non Genuine
Drum, Replace
Drum1
The drum cartridge
installed is not a
genuine cartridge.
This message
appears when you
selected Stop at
Non Genuine
Drum, Replace
Drum1
prompt.
Install the Samsung-
genuine drum
cartridge.
Non Genuine
Toner, Replace
Toner
The toner cartridge
installed is not a
genuine cartridge.
This message
appears when you
selected Continue
at Non Genuine
Toner, Replace
Toner
prompt.
Install the Samsung-
genuine toner
cartridge.
Non Genuine
Toner, Replace
Toner1
The toner cartridge
installed is not a
genuine cartridge.
This message
appears when you
selected Stop at
Non Genuine
Toner, Replace
Toner1
prompt.
Install the Samsung-
genuine toner
cartridge.
Output Bin full
The printed papers
are full on the output
tray.
Remove printed outs
from the output tray.
Paddle Fault
Paddle unit is not
operating.
Open the finisher
door and clear any
jammed paper (if
there is). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.
Message
Meaning
Suggested solutions