Manual page

Samsung SCX-6345N User Manual (ver.3.00)
11.10
<Troubleshooting>
Fax Memory is
low.
Available fax
memory is now
1MB.
Delete the received
fax data in the
memory to secure
memory. Call for
service.
Feed Jam at MP
Tray
Paper Misfed from
multi-purpose tray
Clear the jam.
(Page 11.5)
Feed Jam at Tray 1
Paper misfed from
tray
Clear the jam.
(Page 11.2 and
page 11.3)
Feed Jam at Tray 2
Feed Jam at Tray 3
Feed Jam at Tray 4
Finisher Duplex
Jam
Paper jammed in the
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Finisher Interface
Error
Communication
error has occurred
between the stacker
and the machine.
Turn the machine off
and turn it on again. If
the problem persists,
call for service.
Finisher Jam 0
Paper jammed in the
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Finisher Jam 1
Finisher Jam 2
Paper jammed in the
stacker exit part.
Pull jammed paper
from the stacker exit.
Finisher Stacker
Full
The stacker is full of
printouts.
Remove printouts
from the stacker.
Front Jogger Fault
Front Jogger is not
operating.
Open the finisher
door and clear any
jammed paper (if
there is). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.
Fuser error
There is a problem
in the fuser unit.
Unplug the power
cord and plug it back
in. If the problem still
persists, please call
for service.
Fuser High Error
Fuser Low Error
Fuser unit error
Message
Meaning
Suggested solutions
GUI to MCB
Communications
Fault
A communication
error has occurred.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Install Developer-
Drum Cartridge
The drum cartridge
is not installed, or
the CRUM
(Consumer
Replaceable Unit
Monitor) in the
cartridge is not
connected.
Install the drum
cartridge. If it is
already installed, try
to reinstall the drum
cartridge.
If the problem
persists, please call
for service.
Install Staple
Cartridge
The staple cartridge
is not installed.
Install the staple
cartridge following the
steps explained on
the back of the
finisher door.
(Page 13.2) If you
want to continue the
print job and
disregard of this error
message, go to
Admin Setting to
adjust the option.
(Page 9.2)
Install Toner
Cartridge
The toner cartridge
is not installed or the
CRUM (Consumer
Replaceable Unit
Monitor) in the
cartridge is not
properly connected.
Try to reinstall the
toner cartridge.
Invalid Drum
cartridge
The drum cartridge
you have installed is
not for your
machine.
Install a Samsung-
genuine drum
cartridge, designed
for your machine.
Invalid Toner
Cartridge
The toner cartridge
you have installed is
not for your
machine.
Install a Samsung-
genuine toner
cartridge, designed
for your machine.
IP address conflict
The IP address is
used in other place
elsewhere.
Check the IP address
or obtain a new IP
address.
Jam at Fuser
Paper has jammed
in the fuser area.
Clear the jam.
(Page 11.5)
Message
Meaning
Suggested solutions