Manual page
T
ROUBLESHOOTING
9.22
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper
• Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature
• Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the tray.
• Try printing to the rear output slot.
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper
• Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the tray.
• Try printing to the rear output slot.
Back of printouts
are dirty
Check for leaking toner. Clean the inside of the machine. See
Black pages
• The toner cartridge may not be installed properly. Remove
the cartridge and reinsert it.
• The toner cartridge may be defective and need replacing.
Remove the toner cartridge and install a new one. See
• The machine may require repair. Contact a service
representative.
Condition
Suggested solutions
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