Manual page
Troubleshooting_ 58
Paper Jam 2
Check Inside
Paper has jammed In
the fuser area or
around the toner
cartridge
Refilled Toner
The toner cartridge
you have installed is
not genuine or refilled.
The arrow indicates
which color toner
cartridge.
The print quality may get
poor if the refilled toner
cartridge is installed,
since its characteristics
may significantly differ
from the genuine. We
recommend Samsung-
genuine color toner
cartridge.
Replace Toner
This message
appears between
Toner Empty and
Toner Low status.
Replace the toner
cartridge with a new one.
Replace
[xxx]
The life of the part
expires totally.
Replace the part with a
new one. Call for
service.
Replace
[xxx] Soon
The life of the part
expires soon.
service.
Replace/Install
Toner Waste Bin
The life span of the
waste toner tank has
expired and the printer
will stop printing until
a new waste toner
tank is placed into the
machine.
Replace the waste toner
bank with a new one.
Scan Unit Open
The scan unit is not
securely latched.
Close the scan unit it
locks into place.
Scanner locked
The scanner module
is locked
Turn the power switch
off and on. If the problem
persists, call for service.
Send Error
(AUTH)
There is a problem in
SMTP authentication.
Configure the
authentication setting.
Send Error
(DNS)
There is a problem in
DNS.
Configure the DNS
setting.
Send Error
(POP3)
There is a problem in
POP3.
Configure the POP3
setting.
Send Error
(SMTP)
There is a problem in
SMTP.
Change to the available
server.
Send Error
(Wrong Config)
There is a problem on
the network interface
card.
Configure your network
interface card correctly.
[Stop Pressed]
Stop/Clear has been
pressed during an
operation.
Try again.
MESSAGE
MEANING
SUGGESTED
SOLUTIONS
Toner Empty
The toner cartridge
has run out. The
machine stops
printing.
Press OK to toggle
the message to Stop
or Continue or Black
Only.
Stop
If the black
toner cartridge
is empty,
Black Only
message does
not appear.
You can select the
option among Stop,
Continue or Black Only
with the left/right arrow.
If you select Stop by
pressing OK on the
control panel, the
machine stops printing.
If you select Continue,
the machine keeps
printing, but the quality
cannot be guaranteed.
If you select Black Only,
the machine prints the
data in black. In this
case, the mono printing
feature is preset in the
printer properties.
When you copy, the
Black Start button will
be activated only with
this condition.
If you do not select any,
the machine will work as
Stop is selected.
Replace the toner
cartridge with a new one.
Toner Exhausted
The lifespan of the
toner cartridge which
the arrow indicates is
reached.
This message appears
when the toner is
completely empty, and
your machine stops
printing. Replace the
corresponding toner
cartridge with a
Samsung-genuine
cartridge. (See
Toner Low
The corresponding
toner cartridge is
almost empty.
Take out the toner
cartridge and thoroughly
shake it. By doing this,
you can temporarily
reestablish printing
operations.
Transfer Belt
Error
A problem has
occurred in the
transfer belt in the
machine.
Turn the power switch
off and on. If the problem
persists, call for service.
Tray
Paper Empty
There is no paper in
the tray.
Load paper in the tray.
Tray
Paper Mismatch
The paper size
specified in the printer
properties does not
match the paper you
are loading.
Load the correct paper in
the tray.
MESSAGE
MEANING
SUGGESTED
SOLUTIONS