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If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Identifying Problems
C h a p t e r 1 0
T
R O U B L E S H O O T I N G
Poor picture
Problem
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality.
Try another channel.
Adjust the antenna.
Picture rolls vertically.
Check all wire connections.
The TV operates
erratically.
Unplug the TV for 30 seconds, then try operating it again.
“Check signal cable”
message.
Ensure that the signal cable is firmly connected to the PC sources.
No picture or sound.
Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
No sound or sound is too
low at maximum
volume.
First, check the volume of units connected to your TV
(digital broadcasting receiver, DTV, DVD, cable broadcasting
receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Check if “Internal Mute” is off.
Remote control
malfunctions
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check the battery terminals.
Horizontal bars appear to
flicker, jitter or shimmer
on the image.
Adjust the Coarse tuning and then adjust the Fine tuning.
The image is too light or
too dark.
Adjust the Brightness and Contrast.
Adjust the Fine tuning.
“Not Supported Mode”
message.
Check the maximum resolution and the frequency of the Video
Adaptor.
Compare these values with the data in the Display Modes.
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