Manual page
S
OLVING
P
ROBLEMS
7.24
Background scatter
Background scatter results from bits of toner distributed on the
printed page.
• The paper may be too damp. Try printing with a different batch
of paper. Do not open packages of paper until necessary so
that the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams can
cause problems.
• If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your software
application or the printer properties.
Misformed
characters
• If characters are improperly formed and producing hollow
• If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. Verify that it also
occurs on a demo page. Refer to the Setup Guide. For service,
contact a service representative.
Page skew
• Ensure that the paper or other material is loaded correctly and
the guides are not too tight or too loose against the paper
stack.
Curl or wave
• Check the paper type and quality. Both high temperature and
• Turn the stack of paper over in the tray. Also try rotating the
paper 180° in the tray.
Wrinkles or
creases
• Turn the stack of paper over in the paper tray. Also try rotating
the paper 180° in the tray.
Problem
Solution
A
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc