Manual page
S
OLVING
PROBLEMS
6.15
6
Solving Print Quality Problems
If the inside of the printer is dirty, or paper is improperly loaded,
print quality maybe reduced. See the table below to
troubleshoot the problem.
Problem
Solution
Light or faded
print
If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily
• The paper may not meet paper specifications (for example,
• If the entire page is light, the print resolution setting is too
• A combination of faded or smeared defects may indicate that
• The surface of the LSU may be dirty. Clean the LSU. See
Toner specs
• The paper may not meet specifications (for example, the
Dropouts
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the
job.
• The moisture content of the paper is uneven or the paper has
• The paper lot is bad. The manufacturing processes can cause
some areas to reject toner. Try a different kind or brand of
paper.
• The toner cartridge may be defective. See “Vertical repetitive
defects” on the next page.
• If these steps do not correct the problems, contact a service
representative.
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc