Manual page
When a paper jam occurs, follow the steps outlined on page 14.2.
• Follow the procedures on page 5.6. Ensure that the adjustable guides
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. See page 5.2.
• Ensure that the recommended print side of print media is facing up in
status or errors. Refer to the tables below to understand the messages’
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
Toner Empty
cartridge has run
out. The machine
stops printing.
toner cartridge with a
new one. See page
13.5
Toner Low
color toner cartridge
is almost empty.
cartridge and
thoroughly shake it.
By doing this, you can
temporarily
reestablish printing
operations.
Supply Error
received several
papers with many
images, and it can
not supply the toner
properly.
cord and plug it back
in. If the problem
persists, please call
for service.
communication
problem.
again.
received a fax from
which is registered
as a junk fax.
will be deleted.
Reconfirm junk fax
setup. See page 10.2
cannot connect with
the receiving fax
machine or has lost
contact because of a
problem with the
phone line.
problem persists, wait
an hour or so for the
line to clear and try
again.
Or, turn the ECM
mode on. See page
10.1.
machine has not
answered after
several redial
attempts.
that the receiving
machine is
operational.