Manual page

Samsung CLP-610ND User Manual (ver.5.00)
7.12
<Troubleshooting>
The print
quality of
photos is
not good.
Images are
not clear.
The resolution is set
to Normal.
Change the resolution to
Best in the machine
properties window and then
try printing again.
The resolution of the
photo is very low.
Reduce the photo size. If you
increase the photo size in the
software application, the
resolution will be reduced.
Your
machine
has an odd
smell
during initial
use.
The oil used to
protect the fuser is
evaporating.
After printing about 100 color
pages, there will be no more
smell. It is a temporary issue.
Before
printing, the
machine
emits vapor
near the
output tray.
Using damp paper
can cause vapor
during printing.
This is not a problem. Just
keep printing.
Condition
Possible cause
Suggested solutions
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly,
you may notice a reduction in print quality. See the table below to clear
the problem.
Condition
Suggested solutions
Light or faded print
If a vertical white streak or faded area appears
on the page:
• The toner supply is low. You may be able to
temporarily extend the toner cartridge life. If
this does not improve the print quality, install
a new toner cartridge.
• The paper may not meet paper
specifications; for example, the paper may
be too moist or rough. (See "Specifications
on print media" on page 4.2.)
• If the entire page is light, the print resolution
setting is too low or the toner save mode is
on. Adjust the print resolution and turn the
toner save mode off. See the help screen of
the printer driver and refer to Software
section, respectively.
• A combination of faded or smeared defects
may indicate that the toner cartridge needs
cleaning. Contact a service representative.
• The surface of the LSU part inside the
machine may be dirty. Clean the LSU,
contact a service representative.
Toner specks
• The paper may not meet specifications; for
example, the paper may be too moist or
rough. (See "Specifications on print
media" on page 4.2.
)
• The paper transfer belt may be dirty. Clean
the inside of your machine. Contact a
service representative.
• The paper path may need cleaning. Contact
a service representative.
Dropouts
If faded areas, generally rounded, occur
randomly on the page:
• A single sheet of paper may be defective.
Try reprinting the job.
• The moisture content of the paper is uneven
or the paper has moist spots on its surface.
Try a different brand of paper. (See
"Specifications on print media" on page 4.2.)
• The paper lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different kind or brand of paper.
• If these steps do not correct the problem,
contact a service representative.