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Troubleshooting
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Backlight does not work.
q
Check the backlight setup.
q
When the battery power is low, the backlight will go out.
yepp does not work and the LCD displays nothing.
q
Check the battery capacity
q
Check to see if the battery is inserted to the right poles ( , )
The buttons do not work.
q
Check setting of Hold switch.
q
When the message "Please Reformat" is displayed, please format your YP-35
by installing the software using Windows Explorer.
Files cannot be downloaded.
q
Check to see if the driver is installed correctly in the computer.
q
Check the connection between yepp and computer.
q
Check and/or replace the battery, turn on the yepp's power.
q
The Windows98 operating system limits the number of files you can save.
Please save your music files by creating a subfolder.
yepp keeps being turned off.
q
In Stop mode, the power is automatically turned off after ten seconds
(changes depending on settings).
q
Check to see if there are files saved in it.
Something’s wrong with play time displayed during Play mode.
q
Check if it plays a VBR (Variable Bit Rate) file.
The time display of a VBR file is inconsistent.
q
The time may be incorrect for high compressed (bps) files.
LCD window is dark
q
Check Contrast
In PLAY mode, music is not played after pressing the button
q
Check to see if MP3 or WMA files are saved in the built-in memory.
q
Check to see if the HOLD switch is locked.
q
Check if the memory is full.
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