47
Troubleshooting
ENG
Troubleshooting
46
The software doesn’t work
G Refer to the System Requirements
The player does not work and the LCD displays nothing.
G Check the battery capacity
G Check to see if the battery is inserted to the right poles ( + , – )
G After connecting it to PC, execute YP-MT6 Updater in the desktop to update the product.
In PLAY mode, music is not played after pressing the button
G Check to see if MP3 or WMA files are saved in the built-in memory.
G Check to see if the HOLD button is locked.
Files cannot be downloaded.
G Check to see if the driver is installed correctly in the computer.
G Check the connection between the player and PC.
G Check and/or replace the battery, turn on the play's power.
G Operating system limits the number of files you can save.
Please save your music files by creating a subfolder.
G Check if the memory is full.
Backlight does not work.
G Check the backlight setup.
G When the battery power is low, the backlight will go out.
The buttons do not work.
G Check setting of Hold switch.
G Remove the battery once and then insert it again.
The player keeps being turned off.
G In Stop mode, the power is automatically turned off after ten seconds
(changes depending on settings).
G Check to see if there are files saved in it.
Something’s wrong with play time displayed during Play mode.
G “VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.
LCD window is dark
G Check Contrast
The file name is not displayed correctly.
G Move to [Settings] ➔ [Display] ➔ [Language] in the Menu and then change the
language setting.
There is a file saved in yepp, but “No File” appears in the screen.
G After checking whether the folder is played, use the Navigation function to change
the folder.
G After connecting it to PC, execute YP-MT6 Updater in the desktop to update the product.
I cannot properly connect it to PC.
G Win98 : try to connect again after installing yepp Driver.
G WinME : remove the yepp Driver program and press the Start in the desktop to execute
Windows Update. After selecting important update and service pack, execute update all.
G Win2000/XP : Try to connect it again after rebooting PC.