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Troubleshooting
Troubleshooting
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The software doesn’t work
q
Refer to the System Requirements
The player does not work and the LCD displays nothing.
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Check the battery capacity
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Check to see if the battery is inserted to the right poles ( + , – )
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After connecting it to PC, execute YP-MT6 Updater in the desktop to update the product.
In PLAY mode, music is not played after pressing the button
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Check to see if MP3 or WMA files are saved in the built-in memory.
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Check to see if the HOLD button is locked.
Files cannot be downloaded.
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Check to see if the driver is installed correctly in the computer.
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Check the connection between the player and PC.
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Check and/or replace the battery, turn on the play's power.
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Operating system limits the number of files you can save.
Please save your music files by creating a subfolder.
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Check if the memory is full.
Backlight does not work.
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Check the backlight setup.
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When the battery power is low, the backlight will go out.
The buttons do not work.
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Check setting of Hold switch.
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Remove the battery once and then insert it again.
The player keeps being turned off.
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In Stop mode, the power is automatically turned off after ten seconds
(changes depending on settings).
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Check to see if there are files saved in it.
Something’s wrong with play time displayed during Play mode.
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“VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.
LCD window is dark
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Check Contrast
The file name is not displayed correctly.
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Move to [Settings]
➔
[Display]
➔
[Language] in the Menu and then change the
language setting.
There is a file saved in the player, but “No File” appears in the screen.
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After checking whether the folder is played, use the Navigation function to change
the folder.
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After connecting it to PC, execute YP-MT6 Updater in the desktop to update the product.
I cannot properly connect the player to the PC.
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Win98 : try to connect again after installing Driver.
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WinME : remove the Driver program and press the Start in the desktop to execute
Windows Update. After selecting important update and service pack, execute update all.
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Win2000/XP : Try to connect it again after rebooting PC.