Manual page
140 _
troubleshooting
troubleshooting
If you have a problem with your new mp3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).
PROBLEM
SOLUTION
Power will not turn on.
•
Power will not turn on if the battery is completely
drained. Recharge the battery and turn the power
on again.
•
Press the Reset hole.
Buttons do not work.
•
Check if the
switch
is in the direction of
the arrow position.
•
Ensure that you press the right button and icon
before trying.
•
Press the Reset hole.
The screen will not
turn on.
•
The screen may not be visible under direct sunlight.
•
When <Display Off> is selected from <Settings>
<Display>
, the touch screen will be turned off.
Tap any button or on the screen and see if it turns
on.
Power is turning off.
•
Check the battery status.
•
The power is automatically turned off when the
battery is completely drained. Recharge the battery.
•
If <Auto Power Off> is selected from <Settings>
<System>
, the Power will be turned off when the
player is in Pause mode for the set time period. Turn
on the Player.